Not always right
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notalwaysright.com contains “a collection of quotes from these particularly memorable customers”… like this one:
Me: “Thank you for calling [costume store], how may I help you?”
Customer: “Hi, do you guys have costumes?”
Me: *sarcastically* “No, I’m afraid we’re a tax accounting service.”
Customer: “Oh. Can I write off a costume rental on my taxes?”
or this gem
Me: “Welcome to Tech Support, you’re talking to ****”
Customer: “Hi, my name is ****, and I work at **** bank. You’ve really gotta help me! I’ve got this message on my computer, and I don’t know what to do!”
Me: “Okay, if you could start by reading the message to me, I’ll see what we can do.”
Customer: “Oh, okay.. It says: ‘Your computer has been automatically adjusted for daylight savings time.’ What do i do?!”
Me: “Er…is there a button that says ‘OK’?”
Customer: “Yes.”
Me: “Can you tell me what happens when you click the ‘OK’ button?”
Customer: “Oh, thank you very much! You’re a life saver! Thank you, thank you; now I can finally get these reports done!!” *hangs up*
Me: “…you’re welcome?”
Mentor: *after listening in* “You know what the scary part is? That is my contact at the bank… the same person I entrust my life savings to.”
Ok, just one more
Customer: “What time do you guys close?”
Me: “Nine.”
Customer: “… o’clock?”
Me: ”No… feet. Nine feet.”